• To start the process, you can send me an email at imogen.ruth@proton.me. If you aren't sure what to say, you can just let me know a little about you and what you're looking for.
• I will get back to you within 48 hours (often much faster!), and if I think I may be able to help, we can arrange a free  online consultation.  This is a very informal opportunity to connect, to ask each other any questions we might have, and think together as to whether I could be of help to you.  
• Following this initial consultation, if you'd like to continue with me, we can arrange a session.  Here we will agree our terms, go through the necessary 'housekeeping', and explore more around what's brought you to therapy.

Therapy works best when it's consistent, but I understand things do come up from time to time! I can offer two free cancellations per 12 months. Due to the overheads associated with holding your slot, further missed sessions are chargeable at the full rate.

I am a covid-aware practitioner, which means I test regularly, receive vaccinations when possible (plus a flu jab every year), and take precautions such as wearing suitably protective masks on public transport. I will not attend in-person sessions when I am unwell, regardless of whether or not it’s covid.  If I am under the weather but still well enough to attend a session, I will offer an online session in its place, though you are not obligated to avail yourself of it!

My in-person therapy space in London Bridge is on the ground floor but does have some steps, so unfortunately is not wheelchair accessible. The seating in the therapy rooms is generous and can accommodate a range of body types. The space is quiet and calm without harsh lighting.

You are welcome to bring fidget toys into our sessions, to move around the space freely, and to make yourself comfortable in whatever way you need to.

If we are working remotely, you are welcome to do what works for you to make sessions comfortable and accessible. For some clients, this looks like getting up and moving around at intervals during the session, or turning video off periodically. You are warmly invited to share any needs around online work before we begin, and at any time during our work together.

Please feel free to get in touch if you have a specific access need that I have not covered in the information here.